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Effective Date: May 01, 2025Butterfly Stages of Life Care, LLC

Butterfly Stages of Life Care Company is committed to protecting the privacy and confidentiality of your personal information, which we collect from our clients, caregivers, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard information in connection with our in-home supportive services and care coordination.

  1. Information We Collect

    We may collect the following types of information:

    • Client Information: Name, address, phone number, email, emergency contacts, service needs, preferences, and scheduling details.
    • Caregiver/Employee Information: Name, contact details, background check and credential information, work history, and scheduling.
    • Service Records: Notes related to services provided, schedules, and care coordination updates.
    • Website Information: When visiting our website, we may collect non-identifying information such as IP address, browser type, and cookies.

  2. How We Use Your Information

    We use the information we collect to:

    • Send out newsletters to keep you updated on social Events, Giveaways, Special offerings, and Health information
    • Provide and manage in-home supportive and care coordination services.
    • Communicate with clients, families, and caregivers.
    • Ensure safety, reliability, and quality of services.
    • Process applications, scheduling, and payroll for employees.
    • Comply with legal, insurance, and business obligations.

  3. How We Protect Information

    We take reasonable physical, electronic, and administrative safeguards to protect personal information against loss, theft, unauthorized access, disclosure, alteration, or misuse. Access to client and caregiver information is restricted to authorized personnel only.

  4. Information Sharing and Disclosure

    We do not sell or rent personal information. We may share information only in the following circumstances:

    • With client consent (for family updates or coordination with other providers).
    • With trusted third-party service providers who assist in business operations (e.g., background check vendors, payroll services), under confidentiality agreements.
    • When required by law, regulation, or legal process.
    • To protect the safety and rights of clients, employees, or the public.

  5. Client Rights

    Clients and caregivers have the right to:

    • Access and request corrections to their personal information.
    • Request limitations on how their information is used or shared.
    • Withdraw consent for certain uses of their information (subject to legal or contractual restrictions).

  6. Data Retention

    We retain client and employee information only as long as necessary to fulfill service obligations, business purposes, and legal requirements.

  7. Website and Online Privacy

    If our website is used to collect inquiries or applications, we may store the information submitted through online forms. Our website may use cookies to improve the user experience. Users can disable cookies in their browser settings.

  8. Children’s Privacy

    Our services are provided to clients ages 5 and up, with the consent of a parent or guardian for minors. We do not knowingly collect personal information directly from children under 13.

  9. Updates to This Policy

    We may update this Privacy Policy from time to time. Changes will be posted with a revised “Effective Date.”

  10. Newsletter Sign-Ups & Communications

    When you provide your phone number or email address to sign up for newsletters, updates, or service announcements from Butterfly Stages of Life Care, you consent to receive communications by the method(s) you select.

    • Types of Messages: Newsletters, service updates, wellness resources, appointment reminders, and promotions.
    • Message Frequency: Message frequency varies and may depend on your preferences or services requested.
    • Message & Data Rates: Standard message and data rates may apply for text messages.
    • Opt-Out: You may opt out at any time by replying STOP to text messages or by clicking the unsubscribe link in emails.
    • Privacy: Your phone number and email address will only be used by Butterfly Stages of Life Care for communication purposes. We will never sell or share your information with third parties without your consent.

  11. Contact Us

    If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact: